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Getting started guide
09. Bill pay

Pay invoices with secure virtual cards

2 min

Paying invoices can be a cumbersome task. Calling each vendor to make a payment or waiting for paper checks to process adds time constraints to your already busy day.

Extend provides finance and accounts payable teams with a dedicated workflow to easily pay vendors with the control and security of virtual cards.

With bill pay, you can:

  • Easily pay an invoice—one at a time or in bulk—all while reaping credit card rewards
  • Control charges and prevent fraud disruptions by providing vendors with a secure, easy-to-process payment
  • Cut down on paper checks and track AP payments in real time for improved cash flow and budgeting

How does it work?

📍On the web app, create a virtual card specifically for invoice payment from the Create New button. 

For the bill payer (virtual card creator):

  • Select “Pay an invoice” or “Pay multiple invoices (CSV)” to get started.
  • You can send the virtual card(s) to yourself (to pay over the phone, etc.) or you can send a virtual card directly to the vendor.
  • If you choose to send a payment directly to the vendor from Extend, they will receive an email with a secure link to the virtual card.
  • Track and organize all your invoice payments from the “Bill Pay” page on the main navigation.

For the vendor (virtual card recipient):

  • If you send the virtual card to the vendor (not to yourself), they will receive an email from Extend with a secure link to the virtual card details and instructions on how to process the payment.
  • To ensure compliance with the law, the vendor may be prompted to complete a one-time screening process before they can access the virtual card.


FAQs

Who can I send a bill pay virtual card to? 
You can send a bill pay virtual card to yourself (card creator) or to a recipient/vendor outside of your organization.

Who can view the bill pay virtual card number? 
Currently, only the creator of that card in your organization and the vendor recipient can view the full virtual card number. Owners, Admins, and permitted Bookkeepers and Card Managers can only see the last four digits of the virtual card number.

What happens if the vendor loses the email with the payment? 
Bill pay card creators can resend the email at any time. Navigate to the bill pay virtual card details in Extend and resend the payment.

Additional resources